A considered object.
A clear agreement.

These Terms & Conditions apply when you browse or place an order through Siquenix. By placing an order, you confirm that the details provided are accurate and that you are legally able to enter into a binding agreement. These terms work alongside our Shipping & Refund Policy and Privacy Policy.

We aim to present product descriptions, dimensions, finishes and images as accurately as possible. Because handcrafted and small-batch work can vary naturally, minor variations in colour, texture, finish or packaging do not automatically mean a product is faulty. Product availability, prices and product details may change before an order is accepted.

Prices, available currencies, delivery charges and any applicable taxes are shown at checkout before you complete payment. Submitting an order is an offer to buy; we accept that offer when we send an order confirmation or dispatch confirmation. If we cannot accept an order, we will notify you and arrange a refund of any amount paid for the unavailable order.

An item is custom or personalized when it is expressly made to your requested engraving, size, colour, style or other specification. Unless the item is faulty, damaged in transit or sent incorrectly, custom and personalized items cannot be returned for a change of mind. This exception is shown on the relevant product page and should be reviewed at checkout before payment.

Please follow the product instructions and use each piece only as intended. Keep delicate components, packaging and electrical items away from conditions that could cause damage or create a safety risk. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.

For order or policy questions, contact us at siquenixcustomerservice@outlook.com. We may update these terms when our operations or legal requirements change; the effective date below identifies the active version.