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Care / Privacy policy

Your details stay
in your orbit.

A plain-language overview of the data we need to make the shop work and how we use it.

We collect only the information needed to process orders and improve the shop

Marketing emails require your explicit consent

You can opt out of studio emails at any time

Information we collect

When you browse or order from Siquenix, we may collect information you provide, such as your name, email address, shipping address and order details. We also receive limited technical information from your browser, such as device type, pages viewed and interaction data, to keep the shop secure and improve its performance.

How we use it

We use order information to process payment, fulfill delivery, provide customer support and prevent fraud. If you explicitly join the studio letter, we use your email address to send Siquenix updates. We do not add customers to marketing email simply because they make a purchase.

Shopify and service providers

Our commerce checkout and order processing are powered by Shopify. Shipping carriers, payment providers and technical service providers may process the information necessary to perform their services. They are permitted to use the information only as needed to provide those services or meet their legal obligations.

Your choices

You can unsubscribe from studio emails at any time using the link in any marketing email. You may also ask to access, correct or delete personal information where applicable. Some information must be kept for tax, accounting, fraud prevention or legal reasons. To make a privacy request or ask a question, email siquenixcustomerservice@outlook.com.

Updates to this policy

We may update this policy when our practices, services or legal requirements change. The effective date below indicates when this version became active. Continued use of the shop after an update means the current version applies.

Effective date: 16 September 2026 · Version 1.2

Customer care